Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
professional staff
convenient location
unpleasant odor
old towels
7.2/10
Very good
Rooms
7.5
Location
7.0
Service
7.5
Dining
7.3
Guest reviews
7.2/10
based on 6 reviews
4/5
based on 419 reviews
7.9
7.9/10 based on 2368 reviews
#24 of 65 hotels in Mississauga based on Tripadvisor
Kevin
United States,
September
2023
6.6/10
The hotel had clean and well-equipped rooms, but there was some noise from a nearby staff area. The service was friendly and attentive, despite minor mistakes. The location was convenient but not ideal for early flights due to its distance from the airport. The dining experience lacked variety. The facilities were satisfactory, with ongoing renovations being a downside.
Rooms
8.0
The room I stayed in was clean and had all the necessary equipment in good working order.
Service
7.0
The service I received was friendly and attentive, although there were some minor mistakes that were acknowledged and corrected.
Location
6.0
The location is convenient, but the hotel is undergoing renovations that may affect the overall experience.
Dining
5.0
The dining options were limited, and more variety would have been appreciated.
Facilities
7.0
The facilities were adequate for a comfortable stay, but ongoing renovations were noticeable.
Mike
United States,
August
2023
8.0/10
My stay at the hotel was quite pleasant overall. The rooms were clean, comfortable, and spacious, with very attentive housekeeping. The service was top-notch, with helpful and accommodating staff, although there were some instances of rudeness. The location was convenient, with nearby restaurants and easy access to the airport. The dining experience was superb, adding to the overall positive impression of the hotel.
Rooms
8.0
The rooms were tidy and the housekeeping was very attentive to my needs. The bedding was very comfortable, and despite being cold, the room was large and quiet.
Service
8.0
The staff were extremely helpful and accommodating, allowing me a very late checkout. They were friendly and polite, providing information about shuttles and services, although there were some incidents of rudeness.
Location
7.0
The location was nice, with multiple restaurants nearby and easy access to the airport. However, there were some issues with noise and unclear directions in the area.
Dining
9.0
The dining experience was superb, with fresh and tasty options that were an added bonus to my stay.
Facilities
8.0
The facilities were well-maintained and provided a positive addition to my stay.
Jackie
United Kingdom,
August
2023
6.2/10
The hotel is conveniently close to the airport with good parking and shuttle service. Rooms seem recently refreshed, which makes for a comfortable stay. The downside is the lack of a dining room during renovations, resulting in a small breakfast room.
Rooms
7.0
The rooms appear to have been recently refreshed, but they still feel a bit old and not the most convenient.
Service
5.0
The service was a bit lacking as there were noise issues at night, with little action taken by the staff. However, the presence of relevant amenities like airport shuttle services is a plus.
Location
6.0
The location isn't bad, being near the airport, but it's about 15 minutes away from Terminal A, which can be inconvenient, especially during rush hour traffic.
Dining
7.0
The breakfast, though above average, can get repetitive as it is the same menu every day.
Facilities
6.0
While undergoing renovations, the facilities are limited. However, the availability of a free airport shuttle service adds value.
George
United Kingdom,
August
2023
7.4/10
The hotel rooms were modern and very similar to a king suite at the Trump. Despite my discomfort about finding a pubic hair in the shower, they didn't send housekeeping to clean the room. Overall, the stay was comfortable as the rooms are spacious and well furnished, but attention to cleanliness was lacking.
Rooms
7.0
The rooms were spacious and well-furnished, offering a comfortable stay.
Service
7.0
The staff were very friendly and helpful, although there was a mishap when they didn't send housekeeping to address the cleanliness issue in the room.
Location
8.0
The hotel is conveniently located right off the highway and close to the airport, making it suitable for my needs.
Dining
7.0
The dining options were above average for an airport hotel, but the prices were on the higher side and lacked variety for the value offered.
Facilities
8.0
The facilities were up to cleaning standards, and the free airport shuttle service was convenient for transportation.
Greg
United States,
August
2023
7.8/10
The hotel room looked clean but had a really bad smell. The staff was polite and professional. The location is easy to find, not too far from the airport, and you are close to everything. The dining experience was excellent, with repeated but good meals every day.
Rooms
7.0
The room I stayed in had two Queen beds, a chair and ottoman, desk and chair, flat screen television, Kuerig coffee maker with tea and coffee, bar fridge, safe, iron and ironing board. Although it looked clean, there was a really bad smell lingering, which was disappointing.
Service
9.0
The service was very nice. Although they didn't offer any compensation at the moment, they assured me the manager would take care of it at check out. I had asked for a Diamond upgrade and they happily arranged alternate transportation, even taking me to the airport.
Location
8.0
The hotel, although under renovations, is in the Dixie Road area. It is easy to find and not too far from the airport, making it convenient for travel. However, the linen was not as clean as expected and the towels were old, which was a bit of a downside.
Dining
8.0
The dining at this hotel was above average. Although the meals were good, they were repeated every day. I particularly enjoyed the home-baked bread and loved the service provided.
Facilities
7.0
The facilities at the hotel were good, with amenities like dry cleaning, laundry, free airport shuttle service, and a covered area. However, improvements could be made as the room had an unpleasant smell.
professional staff
unpleasant odor
John
United Kingdom,
May
2023
8.2/10
The hotel had very clean and modern-looking rooms that were a great size, yet a bit dated and plain. The service was excellent, with friendly and accommodating staff. The location was pretty and clean but somewhat isolated. The dining was above average, with fresh and tasty options. The facilities were well-maintained.
Rooms
8.0
The rooms were very clean and comfortable, and the size was great.
Service
9.0
The staff was very friendly and accommodating.
Location
7.0
The location was pretty and clean but somewhat isolated.
Dining
8.0
The dining was above average, with fresh and tasty options.